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Wayam AI
Agentic IT Operations

Sutradhar™

sutradhar - the one who holds the thread and directs the play · formerly Digital Brain

Agents that cut the alert noise, find the cause, and fix what is safe to fix.

At a glance

Category
Agentic IT Operations
Theme
IT Operations Automation
Industries
Technology, Financial Services, Public Sector
Capabilities
8 composed
Pairs with
Vedha

Who it is for

  • IT operations teams buried in alert volume
  • SRE groups automating repetitive remediation
  • Service management leaders shortening time to resolution

Systems it sits on

ServiceNow · Jira Service Management · Datadog · PagerDuty

Also used in

Pairs with

Vedha

Alert noise compressing through an orchestrating hub

Explainer

Sutradhar in two minutes

A narrated walkthrough of the problem, how Sutradhar works, and what changes. Captions are available in the player.

Sutradhar: Cut the noise. Fix what is safe to fix.Running time 2:08

Sutradhar is an agentic IT operations console: AI agents that watch a company's IT systems, catch problems, work out what is wrong, and fix them automatically where it is safe, asking a person to approve anything risky. It covers the whole loop, from cutting noisy alerts down to real incidents, through diagnosing root cause and weighing risk before acting, to executing or proposing fixes and reporting results to leadership. The approval boundary is explicit and every action is recorded.

The problem

IT operations drowns in alerts that mostly are not incidents, so real problems are diagnosed late and the same routine fixes are performed by hand every week.

The outcome

Noise collapsed into real incidents, root cause diagnosed, and safe remediation executed with anything risky escalated for approval.

How it works

How Sutradhar works

  1. 01

    Compress the noise

    Alert volume is reduced to the set of incidents actually occurring.

  2. 02

    Diagnose the cause

    Each incident is traced across services, infrastructure, and recent changes to a probable cause.

  3. 03

    Weigh the risk

    Candidate remediations are assessed for blast radius before anything is executed.

  4. 04

    Act or escalate

    Safe fixes run automatically; anything consequential waits for a human, and both paths are recorded.

Abstract icon for the Alert Compression module

Module 01

Alert Compression

Noisy alert volume reduced to the incidents that are actually happening.

  • 02

    Root-Cause Diagnosis

    Incidents traced to cause across services, infrastructure, and recent change.

  • 03

    Risk-Weighted Action

    Each candidate fix weighed for blast radius before anything executes.

  • 04

    Approval & Reporting

    Safe fixes executed, risky ones escalated, and outcomes reported to leadership.

alerts compressed before a human sees them
Noise to incidentsalerts compressed before a human sees them
anything with real blast radius
Approval-gatedanything with real blast radius

Integrations

ServiceNowJira Service ManagementDatadogPagerDutyKubernetesCloud provider APIs

Ideal for

  • IT operations teams buried in alert volume
  • SRE groups automating repetitive remediation
  • Service management leaders shortening time to resolution
  • Regulated organizations needing an audit trail on automated action

Capabilities

Sutradhar composes these capabilities from the shared Agent Platform layer. The same atoms power the rest of the portfolio, so adopting a second accelerator reuses the integration work rather than repeating it.

Composition

Sutradhar is assembled from shared platform atoms. Hover a partner to see what you reuse on the next deployment.

Ingest

Signal Ingestion
High-throughput pipelines that absorb telemetry, historian, and event streams faster than a team could review them.

Reason

Anomaly Detection
Deviation found in high-volume signal without a human defining the threshold first.

Reason

Root-Cause Reasoning
Symptoms traced back through system, process, and genealogy relationships to the change that caused them.

Act

Alert Routing
Noise collapsed into the few signals that matter, routed to the person who can act with time to act.

Act

Autonomous Execution
Approved actions carried out directly in the systems of record, not handed back as a recommendation.

Act

Workflow Orchestration
Specialist agents coordinated across a multi-step process, each handing structured context to the next.

Govern

Human Approval
Explicit approval boundaries: anything consequential waits for a person, and the wait is recorded.

Govern

Evidence & Audit Trail
Every input, decision, and action captured as tamper-evident evidence a regulator or auditor can follow.

FAQ

Will it change production without asking?

Only within the boundary you set. Actions are risk-weighted, and anything above the threshold you define waits for human approval.

Does it replace our ITSM platform?

No. It works alongside ServiceNow, Jira Service Management, and your monitoring stack rather than replacing them.

How does it pair with Vedha?

Sutradhar keeps operations healthy; Vedha tests whether they are secure. Both run agents against your estate under explicit authorization.