Flagship agent platforms.

Voice Platform

Vakyam^™

Vakyam is Wayam's enterprise voice platform: one offering that connects modern dialers (Exotel and peers), real-time CRM, and warehouse/lake systems with conversation intelligence end to end. It captures every interaction, guides agents live, scores quality on 100% of calls, and streams structured insight into the systems that run the business, so voice is no longer a silo.

60%

reduction in cost-to-serve

15-pt

NPS lift

4,000

agents supported